Title: Office Administrator
Hours: Starting at 15 hrs minimum with more as the summer season dictates.
Pay: £9 p/h
Note: Due to the nature of the business, holidays during peak summer season would have to be agreed in advance and cover planned.
Start Date: 5 February 2018
Proposed interview dates: Contact for details but this side of Christmas!
BAYA Hire provides unique, timber-framed domes and furniture for a variety of events including weddings and festivals. BAYA was founded in 2014 by owners Josh and Ed who saw a gap in the market for interesting and elegant, temporary event spaces. BAYA is located in Braunton, North Devon but delivers Domes across the UK. We are a small team that work hard together in order to continuously develop a fast evolving business. This position has become available due to our Office Manager’s upcoming maternity leave.
The ideal candidate will need to be customer focused, confident and be able to work independently. They will maintain a positive and friendly company image, acting as the first line of contact to visitors, customers, and vendors in person, online, and via telephone. This role will have wide-ranging responsibility including enquiry management, systems management and payroll within the business.
The varied role will include responsibilities for:
Handling all incoming enquiries, via email, phone or in person.
Managing the enquiry life cycle (e.g. entering new enquiries into Relationship Management System (RMS), checking for availability, monitoring progress of files, following up enquiries by phone/email/text, issuing quotations, raising invoices)
Designing and implementing office policies and procedures
Optimising the organisation’s productivity with available resources
Maintaining accurate employee personnel records
Managing payroll and holiday requests
Reconciling business account transactions
Planning staffing requirements and logistics for the delivery of jobs
Making website updates and assisting with social media profiles
Assisting directors with day-to-day activities
Proven experience as an office administrator, office assistant or relevant role
Outstanding communication and interpersonal abilities
Excellent organisational and leadership skills
Exceptional communication, new business and customer service skills
Ability to innovate and problem solve
Can manage workflow and work without supervision
Familiarity with office management procedures and basic accounting principles
Knowledge of human resources management practices and procedures
Proficiency with using a range of software tools including the Google Suite, website editing software (Squarespace), customer relationship management software (Current) and accounting software (Xero).
Closing date : 5th January
Please send CV's to email@example.com or alternatively drop into the office at Unit 5, Velator Way, Braunton, EX33 2FB (on side of Tesco).
We look forward to hearing from you!